Measuring Diversity: The Metrics That Matter
McKinsey & Company’s 2018 “Delivering through Diversity” report stated companies in the top quartile for ethnic/cultural diversity on executive teams were 33 percent more likely to have industry-leading profitability. Additionally, companies in the top quartile for gender diversity on executive teams were 21 percent more likely to outperform on profitability and 27% more likely to have superior value creation. These facts are proof that efforts to elevate your D&I initiatives can have a bottom-line impact on your organization.
Moreover, research has proven that, without inclusion, diversity is unsustainable.
Additionally, the idea of “belonging” is becoming increasingly important to a strong D&I strategy. Belonging is the sense that all employees can be their authentic selves, and as such, are essential to their team’s success. However, to continue effectively driving your D&I initiatives in the right direction, you need to know what is working and how well.
The metrics that measure the success of any people initiative are the same for D&I. Performance indicators, especially financial performance (specifically profit margin), should be paired with softer metrics for a complete picture. Correlate financial performance with measurements of employee engagement, employee retention, talent attraction, customer orientation, employee satisfaction and employee participation in decision-making.
In addition to these, there are a couple of specific initiatives you should implement to focus on measuring D&I:
From a broad view, your company may appear to be diverse, but consider segmenting the company several ways to ensure it is representative of all levels and functions. Completing a quarterly or biannual report that shows the following (compiled from Project Include) will lend insight into your initiatives’ success:
- Employees overall, by function, seniority and tenure (cut by demographics)
- Employment status (i.e., full-time, part-time, contractor) (cut by demographics)
- Management and leadership (cut by demographics)
- Salary (cut by demographics) – Raises and bonuses (cut by demographics)
- Board of directors (cut by demographics)
- Candidate pools and hiring funnels, by role (cut by demographics)
- Voluntary and involuntary attrition rates (cut by demographics)
- Promotion rates (cut by demographics)
- Formal and informal complaints (cut by demographics) – Complaint resolution status (cut by demographics)
As an executive placement firm specializing in workplace diversity, we ensure that our clients have a keen understanding of what it will take to create the best culture to create a sense of belonging for all cultures. We aren’t just an executive headhunter. We are committed to being the best D&I search partner that we can be. Give us a call if you’re interested in finding out more.
Meet Oscar Cardona – Chief People Officer
Diversity Recruiters™ is pleased to announce that Oscar Cardona recently joined Central City Concern as their Chief People Officer.
Before joining Central City Concern, Oscar was the chief human resources officer at Holiday Retirement, the largest independent living company in the country for older adults.
Oscar has held executive-level HR positions at Nike as head of HR for its U.S., European, Middle Eastern and African businesses. Oscar’s Puerto Rican heritage, his family upbringing and his professional experience and volunteer work have enabled him to have a better understanding of the challenges and opportunities facing people in diverse organizations.
Oscar has been involved with several nonprofits, including Aspira, United Way, Lines for Life, Junior Achievement, Tualatin Valley Youth Football, and Beloit College.
Oscar earned a BA from Beloit College, and a law degree from McGeorge College of Law.
Central City Concern meets its mission through innovative outcome-based strategies which support personal and community transformation.
- Direct access to housing which supports lifestyle change.
- Integrated healthcare services that are highly effective in engaging people who are often alienated from mainstream systems.
- The development of peer relationships that nurture and support personal transformation and recovery.
- Attainment of income through employment or accessing benefits.
ABOUT DIVERSITY RECRUITERS™
We are a social enterprise that connects talented people of color, women, and other underrepresented employees with employers who are actively engaged in creating diverse, equitable and inclusive workplaces. We believe that a talented and diverse workforce supports innovation and economic freedom.
Diversity Recruiters™ prides itself in ensuring quality, and guarantees its services so that they fulfill their mission in helping organizations diversify their workforce.
Contact us at firstname.lastname@example.org for information on how to diversify your talent strategy.
Central City Concern’s dedication, inclusion, equity, and belonging does not go unnoticed. On behalf of the entire community and staff at Diversity Recruiters™, we applaud them for their efforts.