GLIDE – Senior Director, Human Resources

SENIOR DIRECTOR, Human Resources

San Francisco, CA

Building on more than 50 years of unparalleled service and leadership in the Bay Area, GLIDE is deepening its impact, expanding its reach, and building on a transformative legacy of serving the most marginalized with unconditional love and radical inclusion. GLIDE is approaching this important moment in its history with a sophisticated senior team and Board of Trustees focused on evolving this iconic organization and setting it up for another 50 years of success. Leading with a vision outlined in GLIDE’s new five-year strategic plan, “GLIDE Forward”, this incredible team is building a next generation of services, elevating its voice on social justice, and launching a new comprehensive campaign to secure GLIDE’s sustainability. GLIDE’s active community ranges from billionaires such as Warren Buffet to people overcoming homelessness. GLIDE is searching for an experienced, inclusive Human Resources professional to join the Chief People Officer in impactful strategy and operations in building a high performing HR team to serve and support our committed and passionate employees. They will be joining an authentic, committed group of staff who are transforming the lives of the most vulnerable.


The Director Human Resources (DHR) reports directly to the Chief People Officer (CPO) and provides direct management of HR Operations and activities, while supporting priority strategic initiatives under the leadership of the CPO. The DHR will oversee the daily performance and workflow of the HR department and have responsibility for Employee Relations, Recruitment, and Payroll and Benefits. The position will ensure an HR team that supports all staff in all levels of the organization, and effect recruitment and retention results culminating in a highly engaged staff. The ideal candidate will handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands. The DHR should demonstrate the ability to be proactive and mitigate risk for the organization, while supporting the CPO in creating an engaging and values-based, world class environment for staff and clients.


  • Administers and oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Directly lead Human Resources Manager and Payroll and Benefits Manager.
  • Oversee large, often cross-functional, organization-wide HR projects or initiatives; bring together important stakeholders and help drive decisions.
  • Research, perform benchmarking, analyze data, and make recommendations to the CPO and leadership team around human capital and talent best practices.
  • Propose the creation of new systems and processes to streamline all HR operations.
  • Project manage the implementation of a suite of new HR systems.
  • Coach and mentor direct reports regarding performance and problem resolution.
  • Ensure the development and retention of staff by growing and investing in each person’s knowledge, skills and abilities.
  • Collaborates with The CPO and senior leadership to understand the organization’s goals and strategy related to organizational development, staffing, recruiting, and retention.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations h􏰃man resource compliance and strategy needs.
  • Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
  • Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • With the CPO, develops and implements departmental budget.
  • Facilitates professional development, training, and certification activities for HR staff.



Successful candidates will possess the following:


  • Senior HR generalist experience
  • Strong people management skills and proven experience leading and developing teams
  • Proven experience managing multiple priorities with a proactive sense of initiative and follow-through.
  • Experience facilitating or supporting internal all-staff meetings to advance HR and organizational priorities.
  • Ability to sense/identify potential opportunities and challenges and adapt plans and processes to ensure successful results.
  • Proven ability in exercising sound judgment, including maintaining total confidentiality concerning highly sensitive information.
  • Experience coaching and mentoring HR team members, as well as other managers, leaders, and staff, across the organization.
  • Demonstrated commitment to GLIDE values, mission, social justice and racial equity and inclusion.
  • Demonstrated ability to work effectively across cultures.
  • Demonstrated commitment to learning, communicating, and working respectfully with people different from themselves.



Successful candidates will possess the following:


– 10+ years’ related experience, or equivalent combination of education and experience, in Human Resources. PHR or other designation is a plus.        


– Ability to establish and maintain effective working relationships with those contacted in the course of work.


– Exceptionally strong communication skills – to include written and verbal skills. 


– Excellent decision-making capabilities based on analytical skills and critical thought processes.


– Ability to be creative and innovative in bringing solutions to problems. 


– Solid communication skills, written and verbal. 


– Experience in Equity and Inclusion is a plus. 


– Solid understanding of evolving employment law, both state and federal. 


– Experience working in a fast-paced environment that requires great time-management skills, and the ability to prioritize assignments. 


– A reputation for responsiveness, thoroughness, and accuracy. 



GLIDE is an equal opportunity employer who celebrates diversity and is committed to creating an inclusive environment for all employees. 

For more information about this position, please contact Nicole Ferrer at



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