Director of Human Resources


Director of Human Resources

Eugene-Springfield, OR, US


Title:  Director of Human Resources

FLSA Status:  Full Time, Salaried, Exempt

Department:  Human Resources

Reports To:  Chief Strategy Officer 


Planned Parenthood of Southwestern Oregon is part of the nation's largest and most trusted sexual and reproductive health care organization. For 55 years, PPSO has been a foundation in Oregon communities, providing essential reproductive services and empowering individuals and families to make their own informed and responsible health care decisions. We work to serve more than 30,000 individuals a year with healthcare and 9,000 individuals with sexuality education. As the primary provider of sexuality education in Oregon, our award-winning education and training program catalyzed a shift to redesign Oregon's plan around adolescent sexual health, the first of its kind in the nation. Oregon leads the nation in setting the gold standard in providing access to reproductive health care. PPSO was co-recipient of Planned Parenthood Federation of America’s 2018 Excellence in Advocacy award, along with in-state partners Planned Parenthood Advocates of Oregon and Planned Parenthood of Columbia Willamette.


Join our dedicated and mission driven team as we work to serve more than 30,000 individuals a year.


To be considered, include a cover letter and resume. 


General Summary

The Director of Human Resources is responsible for the overall leadership and strategic direction of the Human Resource Department; including lawful employment practices, positive employee relations and providing leadership in promoting and enhancing a competent, engaged workforce with a high value placed on equity and inclusion. The Director of HR will integrate the core values of the organization into the culture; develop HR processes and establish recruitment, hiring, onboarding, and retention practices; oversee the delivery of effective management training and development programs; and ensure equitable and regionally competitive salary and benefits structures. 


The ideal candidate is comfortable working in a complex organization with a fast-paced, responsive environment and will create and administer simple, effective HR processes that are accessible, can be easily understood, and implemented across the organization. The position is also responsible for providing organizational leadership to establish and maintain a constructive partnership with the union representing Planned Parenthood Southwestern Oregon employees.


Essential Duties and Responsibilities

Leadership: Assume a leadership role in contributing to the creation and maintenance of a positive, productive, enjoyable work environment, and a strong service culture characterized by freedom to innovate. Promote a sense of urgency and responsibility for removing barriers to access in our service region and a clear commitment to PPSO’s mission and achievement of outstanding performance.


Department Management: Oversee annual department work planning and implementation of individual plans for Human Resources Department staff. Set SMART goals and establish metrics to measure effectiveness of key HR processes and intended outcomes. Create an environment of accountability.


Project Management: Lead the implementation of new HR initiatives, including engaging work group members, setting goals and objectives, creating the project plan and timeline. Accountable for achievement of HR initiatives as identified in the FY22-25 Strategic Plan, strategic operating plan, and swiftly implementing annual budget priorities. 


Employment Management: Create a successful recruitment, hiring, onboarding, retention, and separation plans, programs, and initiatives. Oversee the recruitment, hiring, on-boarding, retention, and separation of all employees. Including creation of and training on clear processes and checklists for recruitment, hiring, onboarding, and retention strategies for hiring managers.


Performance Management: Oversee the implementation of a continuous improvement performance management system that ensures timely, objective and realistic employee performance assessments, links performance assessments to achievable goals and workplans, and promotes a culture of accountability. Oversee the development and implementation of supervisory training programs to meet the agency’s highest priority needs.


Employee Benefits Management: Develop and implement competitive and cost-effective compensation, benefit and retirement plans. 

Professional & Personal Development: Identify training and coaching needs and opportunities that contribute to employees’ personal and professional development; including providing HR trainings to managers and leadership teams.


Employee Resource: Provide resources, guidelines, checklists, and trainings to employees and supervisors that support the development of effective solutions to employee relations issues.

Compliance and Policy: Create and maintain clear, concise and relevant personnel/employment policies and procedures that comply with all federal, state, and local employment laws, regulations and guidelines. Ensure these policies and procedures are adhered to and align with PPFA accreditation performance standards.   Ensure HR policies and practices are accessible and user friendly for organizational leaders and staff. Lead biannual review of the Employee Handbook. Collaborate with Compliance Officer and Legal Counsel to ensure compliance and legal issues are handled appropriately.


Personnel: Oversee the maintenance of accurate, up-to-date personnel record keeping system for all PPSO employees.


Compensation Management: Develop and implement processes that support a compensation philosophy that ensures regionally competitive, fair and equitable compensation of all employees and contributes to employment satisfaction and retention.


Labor Relations: Support labor relations, communications, and facilitate grievance process.

Collaboration: Work collaboratively with Directors and Managers across the organization to achieve organization and HR goals and objectives. 

Internal Communications: Facilitate consistent and clear sharing of information and updates related to HR. Coordinate with Director of Marketing to increase employee engagement and job satisfaction, improve staff celebrations, staff meetings, and newsletter creation. 

Human Resource Information Systems (HRIS): Oversee and ensure HRIS is operated and maintained to provide full functionality to support PPSO payroll and HR processes and reporting, with controls to ensure data integrity and ease of use by end-user employees and managers.

Technology: Embrace the use of new technologies to improve employee engagement, productivity, and leverage technology to create seamless HR systems and processes for a complex organization. 

Strategy and Innovation: Develop human resource strategies in support of the organization’s goals and establish department plan to execute. Embrace innovation, learning, and creativity to achieve bold goals and objectives regarding recruitment, hiring, onboarding, and retention. 


Supervisory Responsibilities

This position is supervisory in nature. Supervise Human Resources Department staff.




Leadership - Sets a positive example for others, takes initiative on key business issues, and demonstrates ability to develop and grow team members.  Collaborative, listener, humble. Experience in organization committed to equity and inclusion


HR Expertise – An understanding of, and proficiency in, a specific kind of activity, particularly one involving methods, processes, procedures or techniques.

  • Expert working knowledge and understanding of all relevant, federal, state and local labor laws, regulations, and guidelines
  • Demonstrated success designing, structuring and implementing innovative employee benefit health and welfare plans
  • Demonstrated success/experience developing and administering best practices in compensation and performance management systems
  • Experience in creating successful recruitment, hiring, onboarding and retention programs
  • Demonstrated success/experience in developing and sustaining employee recognition programs
  • Exceptional organizational skills and demonstrated competency in flawless record keeping
  • Keep current with literature and best practices in the field of Human Resources and employee engagement
  • Able to manage information in a way that honors all parties, high degree of honesty and integrity
  • Intermediate knowledge of Microsoft Office products including Outlook, Word, Excel and PowerPoint.
  • Experience in a healthcare and/or union environments a plus

Problem Solving/Objectivity – Ability to work effectively as a group member and foster collaboration within the team you lead and across work groups and departments with HR support needs.

  • Skilled at building/managing interpersonal relationships and networks that achieve mutually beneficial outcomes; ability to find common ground and build rapport with internal and external stakeholders
  • Curious, continuous learner who embraces innovation and idea generation
  • Operates proactively and takes initiative 
  • Ability to anticipate potential problems and seize positive opportunities
  • Creative, logical and imaginative problem solver and exploit opportunities
  • Approach role with a great deal of humility and a sense of humor
  • Conscientious, reliable and responsible; honors commitments and fosters trust 
  • Self-confident and self-aware; strong desire to produce outstanding results and contribute to a culture of excellence
  • Able to read, process and react objectively, positively and constructively to people and judge situations wisely
  • Demonstrated ability to work effectively with diverse employee population


Conceptual – Develop a sense of the organization as a whole and understand how the organization works as a system, understand the influence and impact of HR’s actions and words on the organization and individual staff.

  • Can articulate and believes (walks and talks) PPSO’s mission. 
  • Understands Human Resource department’s role in the pursuit and achievement of PPSO’s mission and strategic plan.  
  • Active, constructive participating member of PPSO Leadership Team.
  • Respects and honors organizational interdependencies
  • Committed to coordinated action among all departments to achieve PPSO goals.


Education and/or Experience

Bachelor’s Degree in education, communications, human resources, or health related field is required. Master’s degree desirable. Seven to ten years of progressive human resources leadership experience may be considered in lieu of a master's degree. Background in non-profit, educational setting, volunteer, social service or health agency preferred. Course work in human resources management preferred. PMP, PHR, SPHR, SHRM-CP, or SHRM-SCP certifications are desirable. 


Minimum of five years’ experience in human resource management, preferably in a multi-site organization. Experience in health care staff recruitment, staffing, training and organizational development is preferred. Technical and management experience in salary and benefits administration, employee/labor relations and training and development is desirable.



During peak activity periods work in excess of 8 hours per day and/or 40 hours per week. Job may occasionally require morning, evening, and weekend work. Willingness and ability to travel within eight-county affiliate geography.


*Due to COVID-19, our administrative staff are currently working remotely. This role is based in Oregon.


Physical Requirements


Regularly (67%-100%)

  • Seeing: Must be able to read reports and use computer.
  • Hearing: Must be able to hear well enough to communicate with people and use telephone system with headset.
  • Speaking: Must be able to verbally communicate information in person and via telephone system.
  • Fingering/ Grasping/Feeling: Must be able to write, 10-key, type, manipulate a mouse and use telephone system.


Frequently (34-66%)

  • Able to travel within affiliate service area for site visits


Occasionally (12-33%)

  • Standing/Walking
  • Climbing/Stooping/ Kneeling/ Bending
  • Lifting weight up to 25 lbs
  • Pulling/ Pushing/ Reaching


To apply for this position, please complete the form below:



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Planned Parenthood of Southwestern Oregon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.