Director of Advancement

 

 


 

SUMMARY

Reporting to the Executive Director, The Director of Advancement leads all initiatives related to the museum’s portfolio of fundraising activities. The Director of Advancement will further develop and implement a strategic multi‐year Advancement plan that will create innovative, strong and sustainable avenues of contributed revenue. This individual will lead and develop a team of four professionals.

The Director of Advancement serves as a member of the senior leadership team, which includes the Executive Director, Director of Finance, Director of Sales and Service, Director of Curatorial Affairs, Director of Human Resources, Director of Marketing and Communications, Director of Education and Programs, and Director of Facilities and Museum Operations.

 

PERCENTAGE OF TIME

60% Building and nurturing authentic donor relationships through all stages of the relationship management cycle, including identification, cultivation, solicitation, and stewardship. Supporting donor cultivation partnerships with >the Executive Director and other members of the senior leadership team.

40% Developing a culture of philanthropy across the organization and setting vision, strategy, and leading the Advancement team.

 

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ESSENTIAL FUNCTIONS (OTHER DUTIES AS ASSIGNED)

  • Deepen the organization’s culture of philanthropy and build meaningful relationships between MoPOP and its community of supporters.
  • Understand and share the story of MoPOP’s history and its future trajectory as an organization dedicated to making creative expression a life‐changing force by offering experiences that inspire and connect our communities.
  • Develop the organization’s overall fundraising strategy that includes contributions and support from individuals, corporations, foundations, government funding, events and board members.
  • Advance the organization’s position with relevant constituents to drive broader awareness and donor support.
  • Partner with the Executive Director on high level cultivations.
  • Work closely with the Executive Director, Board of Directors, and staff to establish and meet annual performance goals, operating plans, and objectives that secure significant financial resources from multiple sources of contributed income for the organization.
  • Develop and manage an Advancement team with functions in annual giving, major gifts, planned giving, donor prospecting and research, and special multi‐year fundraising campaigns.
  • Cultivate and solicit a portfolio of major gift prospects and donors.
  • Lead and implement short term and long‐range strategic fundraising priorities.
  • Plan and direct a comprehensive program of building and maintaining institutional relationships with foundations, corporations and government agencies.
  • Maintain a thorough working knowledge of issues and trends affecting government, corporate and private funding and communicate regularly to other staff to facilitate awareness of strategic opportunities and challenges in building support for the museum’s priorities.
  • Implement and manage the museum’s giving relationships with major donors in all aspects of the relationship management cycle, to include initiating contact with potential major gift donors; developing appropriate cultivation strategies; moving potential donors toward solicitation and closure, making solicitations where appropriate, and maintaining stewardship contacts with donors.
  • Develop and execute cultivation and solicitation strategies for potential prospect identification, gift solicitation, donor activity tracking and acknowledgements, as well as supervise fulfillment process.
  • Lead the Advancement Department on major fundraising events, including MoPOP’s major fundraising gala(s).
  • Create a strategy for leveraging donor data to build a long‐term donor pipeline.
  • Performs miscellaneous job‐related duties as assigned.

 

DESIRED QUALIFICATIONS (EDUCATION/EXPERIENCE/CERTIFICATIONS)

  • A minimum of seven years of progressively responsible senior management experience in fundraising, with proven ability to personally cultivate, solicit, and steward major gifts ($50,000+) from individuals.
  • Knowledge of Seattle, the West Coast, national and international philanthropic communities that support the arts, cultural organizations, popular music or the study of popular culture.
  • Experience developing a fundraising department and nurturing a newly formed team.
  • Previous experience creating and implementing fundraising plans.
  • Proven ability to use analytics and metrics to evaluate effectiveness and measure performance.
  • Strong communication skills, and the ability to be articulate, creative, and strategic, and to present a compelling case for support.
  • Prior experience working effectively with board members to increase capacity for fundraising and communicating of the organization’s mission.
  • A collaborative and team‐oriented leadership style; the ability to assess and guide the ongoing professional development of team members.
  • Superior verbal and written communication skills.
  • Experience managing or working within the context of a major gifts fundraising campaign (e.g. capital campaign) preferred.
  • Computer fluency in MS office, Tessitura, Salesforce, Raiser’s Edge or other donor database software, web applications and an appreciation for the central role of technology and electronic communication in fundraising.
  • A Bachelor’s degree in a relevant discipline and/or equivalent experience.

 

OTHER NOTES

  • MoPOP is committed to creating a diverse and welcoming workplace. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission. People of color, women, and LGBTQIA+ individuals are encouraged to apply.
  • Ability to maintain a professional demeanor while working in a fast‐paced and high‐energy environment.
  • Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation, and positive reactions to change and conflict resolution.
  • Appreciation for and understanding of MoPOP’s mission and core values, exhibitions, and programming.
  • Willingness to lend time to team members as a mentor, cheerleader, coach and colleague.
  • Spirit of openness, optimism, and genuine curiosity.
  • Comfort with public speaking and serving as a representative of MoPOP at events throughout our community—internal to the organization, across Seattle and beyond.
  • Healthy sense of humor and an appreciation of fun!
  • CRM expertise and moves management experience an absolute must.

 

WORK ENVIRONMENT + PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit, stand, and walk. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, crawl, and climb ladders. The employee is frequently required to lift up to 30 pounds, and occasionally up to 50 pounds.

 

 

 

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Chief Operating Officer


 

CHIEF OPERATING OFFICER

 

THE OPPORTUNITY


 

Northwest Harvest is seeking a skilled C-Level executive with deep expertise in logistics, distribution, and procurement. This individual will have a proven track record of setting and meeting ambitious goals in complex organizations. The ideal candidate will have considerable managerial experience and is adept at leading human and material resources efficiently.

 

 

 

 

THE POSITION

 

The Chief Operations Officer will proactively build the operational and financial foundations for the organization and lead/manage the staff to allow the organization to achieve its strategic objectives.

 

The ideal candidate will thrive in the following areas of responsibility:

 

• Support the direction of the Chief Executive Officer.

 

• Improve existing process and procedures throughout the organization.

 

• Develop financial plans that support the long-term strategy of the organization.

 

• Facilitate ongoing analysis and architecting of best practices to ensure operational efficiency throughout the company.

 

• Translate the vision and long-term strategic plan to staff through 30, 60, and 90-day plans.

 

• Assuring and perpetuating a culture of curiosity, reflection, collaboration and accountability.

 

• Engendering confidence with internal and external partners.

 

• Partnering with all levels of Northwest Harvest in active brainstorming, thought leadership and authentic real-time discussions which promote positive change.

 

 

REQUIRED QUALIFICATIONS

 

Directly accountable for optimizing outcomes within the distribution center and hunger response network operations.

 

1.  Minimum of 10 years of senior business management experience within an operations or professional services enterprise.

 

2.  At least 8 years’ experience in a management or executive role, preferably in an entrepreneurial environment.

 

3.  Minimum of 5 years’ experience working within procurement and purchasing departments.

 

4.  Develop and execute new and improved procurement strategies across all applicable purchasing channels.

 

5.  Demonstrated passion for our work.

 

6.  Proven track record of hiring, inspiring, growing and managing a high functioning geographically dispersed team.

 

7.  Proven successful track record in taking projects from concept to implementation.

 

8.  Demonstrated ability to create and cultivate positive, productive internal and external working relationships that grow as a result of their association with Northwest Harvest.

 

9.  Effective verbal, written, interpersonal and presentation communication skills.

 

10.  BA/BS in a business-related field or the equivalent combination of training and experience; an MBA is preferred.

 

 

EEO

 

As an equal opportunity employer, Northwest Harvest is committed to a diverse, multicultural work environment.

 

Northwest Harvest does not discriminate in employment on the basis of age, race, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation. We encourage all qualified candidates to apply.

 

A current resume and thoughtful cover letter that articulates your passion for the mission of Northwest Harvest should be submitted for consideration through Diversity Recruiter’s candidate registration page or via the link below.

 

 

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Vice President of Property Operations


 

 

 

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The primary responsibility of the Vice President of Property Operations is to ensure that all residents have a safe, clean, well-managed and affordable home while operating each building at maximum efficiency.  Additionally, CHH is committed to creating opportunities for residents to succeed.  Ensuring the long-term stewardship of the portfolio and being recognized as one of the premier owners and operators of affordable housing nationally, are two of our guiding principles. The Vice President of Property Operations (VPPO) is an organization leader who has primary responsibility over all aspects of property operations including Core Property Management Services, Resident Services, and Facilities Management.  The VPPO is responsible for a portfolio of 51 properties (1,605 units) including over 2,200 residents and the direct supervision of the Associate Director of Property Management, Director of Facilities and Resident Services Manager and oversight of about 40 full-time staff.

 

 

 

 

The VPPO reports directly to the CEO and serves as a member of the Executive Team providing broad organizational leadership beyond their direct responsibilities.  As a member of the Executive Team, the VPPO interacts with the board and board committees and works closely with the CEO, Senior Vice President & Deputy Director, the VP of Finance, VP of Asset Management and VP of Advancement and External Affairs.  The VPPO is a leader within the community and the affordable housing industry.  The successful candidate will be an articulate and persuasive communicator, analytical decision-maker, and technically advanced affordable housing professional with property management and real estate leadership experience.  We seek a leader who will ensure efficient business operations, tight resource management, and effective delivery of housing to our residents through a focus on resident and customer experience.

 

POSITION DETAIL

 

Property Operations Leadership

 

  • Provide leadership and direction for all Property Operations staff.
  • Manage and supervise the Associate Director of Property Management, the Resident Services Manager, and the Director of Facilities.
  • Oversee in collaboration with Human Resources and department leadership the recruitment, hiring, training and development of all Property Operations staff.
  • Evaluate and recommend improvements in and implement internal systems to improve efficiency, improve resident experience and provide staff with effective tools to accomplish their tasks.
  • Work with your team to create and maintain policies and procedures to facilitate operations of the department.
  • Oversee timely and accurate reporting to leadership as outlined by Asset Management and Finance.
  • Represent CHH regarding property operations policies and actions externally.
  • Maintain relationships with key regulatory and funding partners like the Seattle Office of Housing, HUD, WSHFC, the WA Department of Commerce and banks.

 

Core Property Management

 

  • Ensure that our properties operate efficiently with particular focus on low vacancy, rapid unit turns, and timely collection of receivables and any other measurements established by the Asset Management and Finance teams.
  • Ensure active, compliant, and affirmative leasing activities to ensure that properties are maximally occupied.
  • Ensure a culture of rapid and transparent communications in Property Operations, between departments, with residents, and external stakeholders.
  • Ensure the timely preparation of annual property budgets as prescribed by Finance and ensure that ongoing operations conform to budget.
  • Ensure that all operational, fiscal, and tenant related compliance obligations required by HUD, WSHFC, Seattle Office of Housing, Washington State Department of Commerce, King County and any and all other regulatory agency with whom CHH has a compliance obligation, are monitored and met to the highest levels.
  • Collaborate and support Real Estate Development during new construction and rehabs advising in design functionality, determination of project scope, lease-up, resident management, and temporary relocations. Work to ensure smooth transition from development to operations.
  • Working closely with Asset Management and the CEO manage all commercial tenants including customer experience, AR, and leasing.
  • Oversee and manage CHH’s wholly owned, third party real estate management firm, CH Real Estate Management Services LLC.

 

Customer Experience and Resident Services

 

  • Ensure the highest standards of resident and customer experience throughout our portfolio.
  • Foster an organization-wide culture that priorities customer/resident experience and promotes healthy resident communities.
  • Foster communications with the Resident Services team to ensure that our communities are healthy, well-managed, and that all resident and customer issues are handled systematically and in a dignified manner.
  • Support the Resident services team to ensure their work is prioritized throughout the organization.
  • Support the development of Resident Services programs in order to enhance quality of life and build community throughout the portfolio.
  • Maintenance and Facilities
  • Ensure the highest possible standard of building conditions and facilities management.
  • Ensure that repairs at all facilities are carried out rapidly, courteously and to the highest standards practicable.
  • Maintain a system of managing, tracking and reporting maintenance work.
  • Ensure a system for emergency maintenance and repairs.
  • Ensure that all products and materials conform to our sustainability and health guidelines.
  • Working with Asset Management and Sustainability manage the portfolio to annual energy, water and waste efficiency targets.

 

Organizational Leadership and Administrative

 

  • Report to the CEO. Attend weekly supervisory meetings, report on the progress of work, and collaborate with the CEO on key decisions.
  • Serve as a member of the Executive Team and participate in organizational decision making.
  • Prepare and submit weekly reports to the CEO and monthly reports to the CEO and Executive Team.
  • At the direction of the CEO attend Board meetings and report to a Board committee.
  • Think critically through the lens of racism and intersections with poverty. Know core principals of antiracism and ground those principles in everyday work.

 

QUALIFICATIONS

 

The successful candidate will:

  • Possess the experience to best connect with and support the learning and advancement of people of color and other diverse communities.
  • Have a significant background in property management either in the market rate or affordable realms, with both hands-on experience and broader leadership experience.
  • Have high level written and verbal communication skills, presentation skills and the ability to create consensus and “bring people along”.
  • Be highly ethical and compassionate.
  • Demonstrate a history of leadership both formal and informal, and across teams.
  • Be an acute analyzer and problem solver.
  • Have strong organizational and managerial skills with attention to detail.

 

Preferred Qualifications:

 

  • Master’s degree in real estate, business administration, finance, law or other relevant discipline.
  • 10 to 15 years’ experience in property management, real estate, asset management, affordable housing, LIHTC, HUD, etc.
  • Washington State Managing Broker License.
  • Understanding of Landlord/Tenant laws.
  • Understanding of affordable housing financing sources and regulatory agreements.
  • Strong Excel, Word, Boston Post/Yardi, and other computer skills.
  • Must be willing and able to undertake some travel.

Candidates selected for this position must pass a criminal history background check prior to employment with Capitol Hill Housing.  Capitol Hill Housing is an Equal Opportunity Employer; all qualified candidates will receive consideration for employment without regard to race, color, religion, sex or national origin.

 

 

 

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